Health and wellbeing

We’re committed to helping you live well at home, not just independently. We offer a range of health and wellbeing services to ensure you enjoy an active and healthy lifestyle. We can arrange and attend appointments with you, organise your participation in hobbies and activities, manage your care services, and much more.

Allied health

Allied health is a term used to describe the range of health professionals involved in your care who do not fit into the category of doctors, dentists or nurses. These can include services such as:

  • Health education programs for you and your carer.
  • Assessment and advice about equipment such as wheelchairs, mobility aids and communication aids.
  • Podiatry, occupational therapy and physiotherapy appointments in your own home or in the community, to promote an active lifestyle.

Care advisory

Organising and managing your own care can be difficult. Our care advisory services help you get your care started and ensure it is well coordinated along the way. We take a dedicated and comprehensive approach to every aspect of your care—including how it is organised and provided. Care advisory means:

  • Working with you to develop and set your goals.
  • Supporting you to be active in care planning, to make informed and involved choices about your care.
  • Researching, recommending and booking services suited to your needs.
  • Ongoing access to skilled care advisors, available by telephone and in person to assist you with further information and referrals.

As an ‘approved provider’, we can also help you receive equipment or services from other people, such as gardening or home maintenance, in addition to our Mercy Health services. It doesn’t even need to be a traditional ‘service’. For example, we can also coordinate your support plan, or engage with other people already providing your services—pyshiotherapists for example—and handle the payment or planning, so you don’t have to.

Memory support

If you’re experiencing any kind of difficulty or behavioural changes associated with memory loss, we can help with:

  • Memory enhancement strategies and reminiscence therapy.
  • Carer support and advocacy.
  • Linking into specialist memory support groups and activities in your local community.
  • Specialised respite care in both your home and the community.

Nursing

With qualified nurses available, we can offer clinical assistance in the home. Nursing services can include:

  • Help taking and managing your medication.
  • Care of wounds or sores.
  • Help with managing pain or soreness.
  • Intravenous therapies as required.
  • Help with managing and monitoring medical conditions such as diabetes and COPD.

General wellness

We’re dedicated to helping you live well. Your wellbeing is linked to your ongoing involvement in activities you enjoy. We can help you by:

  • Organising social outings to connect with other people in the community, or spending time with you doing things you enjoy at home.
  • Going out for coffee or lunch, visiting friends and family, going to the movies or the theatre, weddings and parties.
  • Encouraging participation in your hobbies. Examples can include scrapbooking, sewing, baking, reading, gardening, flower arranging, playing or listening to music, walking and exercising.
  • Arranging for bowling, tai-chi, hydrotherapy and exercise programs.

Specialised support

Specialised health and wellbeing support services can include:

  • Help returning home and settling in after a visit to hospital.
  • Disability care.
  • Palliative care.

How to access services

If any of these services appeal to you—whether on their own or grouped together as a bundle to help you live a healthy lifestyle—you have a range of options. The key point is that we’re here to help, in any way you need. If you need clarity or you’d like to talk things through, give us a call—1300 466 322.

You may be able to access services through a Home Care Package, a government-subsidised funding package for home care.

Learn more about Home Care Packages.

You may be eligible for other government funding options, and you can always purchase services immediately with your own money.

Learn more about alternative funding options.

Getting around

Travel to and from your appointments, do the grocery shopping, go to the hairdresser, visit friends and family, and more.

In your home

Get help with your daily routine around the house: cleaning, laundry, cooking, getting ready in the morning, preparing for bed, showering, and more.

Fun, family and friends

Visit your family and friends, get actively involved in your hobbies, learn to use technology to stay in touch, and get out and about in your community.

Check if we offer services in your area.

Yes, we can provide services in your home.

Your local care team can offer more information to keep you safe and independent at home.