elderly man with carer out driving

About our services

Whether you're getting older, have a disability, or returning home from a stay in hospital, our well trained and skilled team can keep you comfortable, safe and independent at home. You can access services from one hour a week through to 24 hours a day, every day; choose one service, or mix and match a bundle to create a personal ‘support plan’. We can help with every aspect of your daily routine: from getting up and getting ready, to cleaning, shopping, pursuing your hobbies and attending appointments.

All of the staff and carers are awesome.  Very caring, supportive and we rely on them to maintain my father to stay at home.

Elderly woman picking tomatoes with carer

In your home

Get help with your daily routine around the house: cleaning, laundry, cooking, getting ready in the morning, preparing for bed, showering, and more.

In your home
elderly man with carer out driving

Getting around

Travel to and from your appointments, do the grocery shopping, go to the hairdresser, visit friends and family, and more.

Getting around
husband and wife sharing dinner

Health and wellbeing

Get assistance to continue your hobbies, stay active, organising your medical appointments, and more.

Health and wellbeing
man talking with friends

Fun, family and friends

Visit your family and friends, get actively involved in your hobbies, learn to use technology to stay in touch, or get out and about in your community.

Fun, family and friends
mother and daughter walking

Caring for your carers

If you’re caring for a loved one—we offer comprehensive support by taking on your usual responsibilities as a primary carer.

Caring for your carers

Macleod Cottage

We offer respite options as a regular planned service or in response to an unexpected event.

Macleod Cottage

Dementia Advisory Service

Our Dementia Advisory Service aims to support people living with dementia and their carers to manage the changes that dementia brings.

Dementia Advisory Service

Wellness Centre

The Mercy Health Wellness Centre offers a range of health and fitness programs for people over the age of 65.

Wellness Centre

Dementia support

Access our specialist dementia support We are proud of our well-earned reputation as one of Victoria’s most experienced providers of dementia care and support. Our staff undergo regular training in industry-leading dementia management techniques. We can provide you and your family with a considered blend of education and practical support. We follow best practice to ensure...
Dementia support

Last reviewed May 9, 2018.