daughter and father on laptop

Our approach

At Mercy Health, we support you through every stage and step of your care. Whether you're new to the process and feeling overwhelmed or looking for specific services, we're here to help. We always will be. Our flexible, responsive services can meet your needs and help you live safely, actively, and independently in your own home. Find out more about our approach to care and read stories of how we’ve helped others stay independent.

Their carers genuinely care about the welfare of my dad, and act in his best interests.  I am regularly and fully informed of my dad’s behaviour or moods.  He is treated with dignity, respect, warmth and friendship.  They treat him like a cared for human being.

Client charter

Our client charter guides the way we support you to live safely and independently at home.

Client charter

Understanding your rights and responsibilities

Learn more about your rights and responsibilities as a Mercy Health Home Care Services client.

Understanding your rights and responsibilities

Stories

Find out more about our approach to care and read stories of how we’ve helped others stay independent.

Read the stories

Last reviewed May 28, 2018.

daughter and father on laptop

Services near you

Check if we offer services in your area.

Yes, we can provide services in your home.

Your local care team can offer more information to keep you safe and independent at home.

Contact your care team