News

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Mercy Health’s commitment to staff training

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With more than 9,000 staff working across our aged care and health services, it is important to stay abreast of the most contemporary and efficient methods for providing ongoing professional development.

Mercy Health’s commitment to staff training
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Guess who’s coming to swimming?

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Inviting others into your home is never easy, which is why Mercy Health Home Care Services is so focussed on building positive relationships between clients and care teams.

Guess who’s coming to swimming?
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Supporting younger people in aged care

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Everyone’s needs are different. As a registered NDIS provider we know how important it is for younger people with a disability to continue living an active, independent and meaningful life ― whether they are living at home or in residential aged care. Currently, there are more than 6,000 young Australians with disabilities living in aged…

Supporting younger people in aged care
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Leading the way with client satisfaction and loyalty

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In October 2017, we engaged Colmar Brunton, an independent market research company, to talk to our clients and their families about their experience with Mercy Health Home Care Services. This marks the second wave of our client experience and loyalty monitoring surveys and we are pleased that the results have once again shown that “those…

Leading the way with client satisfaction and loyalty
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Assisting older people to age in place

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The needs of older Australians are changing, and assistive technology is fast becoming a common feature to support older people to live safely and independently in their own homes. Last year, Mercy Health Foundation and Mercy Aged and Community Care partnered with Umps Health to develop innovative new services to help older people with diverse…

Assisting older people to age in place
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Commitment to equity and inclusion

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Mercy Health employs over 8,500 people who provide compassionate and holistic care to people through our acute hospitals, mental health programs, palliative and respite services, specialist women’s health services, aged care homes and home care services. To ensure we can continue to provide the best possible care to people, it is essential that our employees…

Commitment to equity and inclusion
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Rewarding a labour of love for a beloved mother

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For the past few years, Soula Stylianou has been caring for her 82-year-old mum, Zenovia, who is living with advanced dementia and requires constant supervision. It is not easy, she admits, but she doesn’t mind at all. Soula sees this as her responsibility and last August she quit her job to take care of her…

Rewarding a labour of love for a beloved mother
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The magic is in the matching

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  “I was 19 when I joined the police force in Sydney,” says Brian, now aged 82. “They put me on the horses because I came from a farm. I wanted a motorbike, but I was stuck on the horses. I was engaged to Del at the time. She was in hospital far away and…

The magic is in the matching
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Mercy’s move to improve communication

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  Mercy Health has joined the National Ageing Research Institute (NARI) and digital health and technology company Curve Tomorrow to develop Talk2Me, a portable voice-to-voice translation tool. The technology, which instantly translates the words and needs of clients to their care workers is designed for people living with dementia and those from culturally and linguistically…

Mercy’s move to improve communication
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Home Care Services and the NDIS

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  Mercy Health Home Care Services a registered NDIS service provider whose staff are trained in disability support. If any of your clients have a disability, live in their own home and need a helping hand, we can provide kind, quality and professional support. Whether they need assistance with everyday activities such as getting up…

Home Care Services and the NDIS

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