Commitment to equity and inclusion
Mercy Health employs over 8,500 people who provide compassionate and holistic care to people through our acute hospitals, mental health programs, palliative and respite services, specialist women’s health services, aged care homes and home care services. To ensure we can continue to provide the best possible care to people, it is essential that our employees…
Rewarding a labour of love for a beloved mother
For the past few years, Soula Stylianou has been caring for her 82-year-old mum, Zenovia, who is living with advanced dementia and requires constant supervision. It is not easy, she admits, but she doesn’t mind at all. Soula sees this as her responsibility and last August she quit her job to take care of her…
The magic is in the matching
“I was 19 when I joined the police force in Sydney,” says Brian, now aged 82. “They put me on the horses because I came from a farm. I wanted a motorbike, but I was stuck on the horses. I was engaged to Del at the time. She was in hospital far away and…
Mercy’s move to improve communication
Mercy Health has joined the National Ageing Research Institute (NARI) and digital health and technology company Curve Tomorrow to develop Talk2Me, a portable voice-to-voice translation tool. The technology, which instantly translates the words and needs of clients to their care workers is designed for people living with dementia and those from culturally and linguistically…
Home Care Services and the NDIS
Mercy Health Home Care Services a registered NDIS service provider whose staff are trained in disability support. If any of your clients have a disability, live in their own home and need a helping hand, we can provide kind, quality and professional support. Whether they need assistance with everyday activities such as getting up…
A five-star approach to improving care
Changes in care and support needs can now be quicker addressed, incidents logged and questions answered sooner thanks to a creative new app allowing community care workers to send notifications directly to regional office staff , the moment they hear about them. The app called stafFISH, which stands for ‘staff Feedback, Incident, Service and…
Life’s still a circus at 74
In his youth, Stan was a catcher on the trapeze with the Flying Ashtons. At 74, his days of flying trapeze are well and truly over, but he was thrilled to discover he could fly again by simply putting on a set of virtual reality glasses and selecting Cirque du Soleil. Through the new virtual…
The Next Chapter
Together we now serve over 4,500 home care clients and 34 residential aged care homes. Mercy Health is now among the 10 largest not-for-profit aged care providers nationally. This merger strengthens Mercy Health and Southern Cross Care (Vic) at a time when aged care is changing in response to community needs, market expectations and changes…
Amazing results from our client survey
“Mercy Health Home Care Services clients are extremely grateful and delighted with the services provided by Mercy Health. Mercy Health is felt to go above and beyond what is expected of them.” This was just some of the overwhelming positive feedback gathered from our recent Client Experience Review, conducted by independent market research company, Colmar Brunton….
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