Integration update

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The integration of Mercy Health Home Care Services and Southern Cross Care (Vic) Home Care Services has been progressing well since April, with three of our offices relocating in recent months.

The Home Care Services (HCS) South East team has relocated to Hughesdale from their previous home in McKinnon. The Ballarat HCS team has moved from Charlesworth Street to a more central location on Humffray St North. The former Southern Cross Care Vic team on Ryrie St in Geelong has joined Mercy Health Home Care Services in Pakington St Geelong West. While some addresses have changed, local phone numbers are still active and will be redirected to the new offices.

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The Next Chapter

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Together we now serve over 4,500 home care clients and 34 residential aged care homes. Mercy Health is now among the 10 largest not-for-profit aged care providers nationally. This merger strengthens Mercy Health and Southern Cross Care (Vic) at a time when aged care is changing in response to community needs, market expectations and changes…

The Next Chapter
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What the new Support at Home Program means for you: Frequently asked questions

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Mercy Health addresses key FAQs to help you feel informed and confident about the new Support at Home Program.

What the new Support at Home Program means for you: Frequently asked questions

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