Home Care Services and the NDIS

  • Read in Less than a minute

Navigating the National Disability Insurance Scheme (NDIS) can be confusing — and particularly challenging for older clients. Find out how our community care workers can help.

For more information on the NDIS and for information on a client’s eligibility see ndis.gov,au.


Mercy Health Home Care Services a registered NDIS service provider whose staff are trained in disability support. If any of your clients have a disability, live in their own home and need a helping hand, we can provide kind, quality and professional support.

Whether they need assistance with everyday activities such as getting up and going to bed or widening their social circle by meeting new friends at a local community centre or sports club, we can help them.

Our services aim to provide companionship, boost confidence, wellness and independence.

Activities we can help make happen include organising transport and assistance with shopping and housework. Make the most of a long, spring evening by taking a trip to the movies, the footy, or an art or language class.

Our friendly and well-trained staff will make every effort to ensure your clients feel part of a community. As a registered NDIS service provider, we can assist people who live in residential aged care (who meet eligibility criteria) to live a more active and enriched life.

For more information, please contact Heather Story, Service Design and Development Manager, Mercy Health Home Care Services on 03 8416 7928, email hstory@mercy.com.au or visit our website home-care.mercyhealth.com.au

Last reviewed March 4, 2019.

More news

Placeholder image

A five-star approach to improving care

  • Read in 1 minute

  Changes in care and support needs can now be quicker addressed, incidents logged and questions answered sooner thanks to a creative new app allowing community care workers to send notifications directly to regional office staff , the moment they hear about them. The app called stafFISH, which stands for ‘staff Feedback, Incident, Service and…

A five-star approach to improving care
Placeholder image

Mercy’s move to improve communication

  • Read in Less than a minute

  Mercy Health has joined the National Ageing Research Institute (NARI) and digital health and technology company Curve Tomorrow to develop Talk2Me, a portable voice-to-voice translation tool. The technology, which instantly translates the words and needs of clients to their care workers is designed for people living with dementia and those from culturally and linguistically…

Mercy’s move to improve communication

View all articles

Check if we operate in your area.

Yes, we can provide services in your home.

Your local care team can offer more information to keep you safe and independent at home.

Contact your care team