CHSP flexibility provisions during COVID-19

  • Read in 1 minute

In order to support providers to continue their delivery of key services to clients who engage in Commonwealth Home Support Programme (CHSP) activities during coronavirus restrictions, the Department of Health has relaxed some CHSP provisions. This temporary measure means we can reallocate existing CHSP funding between all service types for which we currently have funding.

This will allow more flexibility for us to continue to provide services to our vulnerable clients who are at risk of isolation. Clients who are not accessing social support programs, centre-based or cottage-based respite will also benefit from the temporary change. This will ensure that our clients will remain connected and supported in their homes while they cannot engage in activities in the community.

We have the option to reallocate funds to two service types:

  1. Social Support Individual
  2. Domestic Assistance, including unaccompanied shopping.

For example, our cottage-based respite service in Macleod is temporarily closed, but we can provide one-on-one respite in the home.

We are still providing CHSP services and will soon start new domestic assistance services in Ballarat and Gippsland. Our team continues to work hard to develop service alternatives that support our clients in the best possible way. Our main focus as we face coronavirus together is the safety and wellbeing of our clients. As a result, we have implemented stricter infection control practices and have engaged in additional hand hygiene training.

If you have a client who would benefit from additional care or support during this difficult time, please call the local office you usually deal with.

More news

Placeholder image

The Next Chapter

  • Read in Less than a minute

Together we now serve over 4,500 home care clients and 34 residential aged care homes. Mercy Health is now among the 10 largest not-for-profit aged care providers nationally. This merger strengthens Mercy Health and Southern Cross Care (Vic) at a time when aged care is changing in response to community needs, market expectations and changes…

The Next Chapter
Placeholder image

What the new Support at Home Program means for you: Frequently asked questions

  • Read in 2 minutes

Mercy Health addresses key FAQs to help you feel informed and confident about the new Support at Home Program.

What the new Support at Home Program means for you: Frequently asked questions

View all articles