Self-funded Home Care

Step 3

How to find the right home care provider for you

Important things to consider when choosing a provider:

• check if the provider can start services when you would like them to. Not every provider will be available.
• ask about the costs, how often you will pay for services, and what happens if you take a break.
• ensure the provider offers all the services you require.
• We know that when it comes to home care services, most people find immense comfort in having their support team nearby. That’s why it’s essential to ensure that the provider you are considering has a local support team. Mercy Health not only meets this need but exceeds it, with an extensive network of dedicated teams ready to support local communities. Whether you’re in metropolitan Melbourne, regional Victoria, southern New South Wales and Newcastle, the Australian Capital Territory, or Cairns, you can count on our unwavering commitment to your well-being.

Step 5

Start receiving your home care services

With your care plan now in place, Mercy Health Home Care will begin delivering your home care services.

Mercy Health Home Care is a trusted brand, recognised with the Gold Award for Home Care Services at the Reader’s Digest Quality Service Awards for two consecutive years. We understand and respect that we are supporting you in your home so we partner with you and your family to nurture your health and your emotional, social, and spiritual wellbeing. We will ensure that your services are delivered on a schedule that suits you.

Our Mercy Health Healthy Ageing app is designed to help keep you in touch with your care team and manage your in-home care and services effortlessly from your smartphone or tablet.