Department of Veteran’s Affairs (DVA) Community Nursing Program
The Department of Veterans’ Affairs (DVA) funds a range of healthcare and related services, including the DVA Community Nursing Program for veterans, war widows and widowers.
The Department of Veterans’ Affairs (DVA) funds a range of healthcare and related services, including the DVA Community Nursing Program for veterans, war widows and widowers.
The Community Nursing Program provides in-home community nursing services for entitled people to meet their assessed clinical and personal care needs. You require a doctor’s referral for the DVA Community Nursing Program, or you may be referred to the program by a hospital discharge planner. If you are already receiving VHC services (as outlined above), your current service provider can organise a referral to this program.
Mercy Health is an approved service provider of the DVA Community Nursing services in the following regions:
- metropolitan Melbourne
- the Barwon region of Victoria (Colac and Geelong)
- Australian Capital Territory.
You can nominate Mercy Health to provide your services when your doctor or hospital completes the referral to the DVA.
Information on all of the DVA services, including the Department of Veterans’ Affairs Community Nursing Program, can be found on the department’s website.
Read more on the Department of Veterans’ Affairs website
Mercy Health Home Care assist clients with respect and patience, ensuring they feel cared for while maintaining personal hygiene and comfort.
Frequently asked questions
Find the answers to frequently asked questions, with insights into service costs, different ways we can help you enjoy living independently at home, and more.
Under the Home Care Package (HCP) Program, if you were assessed as needing to pay an Income-Tested Fee (ITCF), this amount was calculated as a daily fee. You were required to pay for provider regardless of how many services you used. With the new Support at Home program, you will pay only for the services you use, and only for services in the Independence and Everyday living categories. How much you pay depends on your income and assets. Services Australia will assess this and set your contribution rate.
Your Support at Home provider will then send you an invoice showing
- the services you received
- your contribution rate
- the total amount you need to pay
The costs associated with your care will vary depending on your needs, so there is no one-size-fits-all answer to this question. You may be eligible for government-subsidised funding for aged care services, such as Support at Home, or another funding option that reduces or removes any cost to you.
Our fees reflect the quality of our service. We are not the cheapest, but we are certainly not the most expensive service provider. We are committed to being transparent about our fee structures and we stand by our value for money and quality of care.
The Australian Government offers several programs that provide subsidies for aged care services.
These programs include:
- Support at Home (SAH).
- Commonwealth Home Support Programme (CHSP)
- Veterans’ Home Care
- Department of Veterans’ Affairs (DVA) Community Nursing
- National Disability Insurance Scheme (NDIS).
Some funded programs only operate in specific areas. Please contact the Mercy Health Home Care office nearest to you for more information.
We work with you to plan services that suit you and your situation. If you have government funding it will cover the cost of specified services. If you would like to purchase additional services or you don’t have funding, we will clearly explain how much the services cost, so you can make an informed decision about what you would like us to provide.