Accessing Home Care

The Australian Government offers several programs that provide subsidies for aged care services.

These programs include:

• Support at Home (SAH).
• Commonwealth Home Support Programme (CHSP)
• Veterans’ Home Care
• Department of Veterans’ Affairs (DVA) Community Nursing
• National Disability Insurance Scheme (NDIS).

Some funded programs only operate in specific areas. Please contact the Mercy Health Home Care office nearest to you for more information.

Your funding level will be determined through an Aged Care Assessment. Aged Care Assessments can be organised through My Aged Care, the Commonwealth Government body responsible for all aged care services.

• Classification 1 minimal support for independent living. This might provide occasional assistance with light domestic tasks.
• Classification 2 light personal care and social support. This might provider light person care such as assistance with showering, dressing and managing medications.
• Classification 3 moderate assistance with daily living. This might include more structured support several times per week.
• Classification 4 high-frequency personal and domestic support. This might include near-daily care across personal and household tasks.
• Classification 5 daily support with health monitoring. This might include services cover complex personal care.
• Classification 6 comprehensive health and clinical care. This might include
• Classification 7 intensive daily multidisciplinary care
• Classification 8 highest classification of in-home and pallative care.

While each level comes with a different amount of funding, all levels have access to the same types of services — the difference is the amount of services you can choose within your budget. We tailor your services to ensure you get the best value out of your budget.

Yes. We are skilled at helping people with Individual Support Plan (ISP) or National Disability Insurance Scheme (NDIS) funding. We know the system well and have a lot of experience managing the rules and regulations, the invoicing, and all the other associated tasks. We can help you understand the system so you can make decisions on how to spend your funds most effectively.

We work with you to plan services that suit you and your situation. If you have government funding it will cover the cost of specified services. If you would like to purchase additional services or you don’t have funding, we will clearly explain how much the services cost, so you can make an informed decision about what you would like us to provide.