As we age, the comforts of home become even more cherished. However, when daily tasks start to feel overwhelming, it’s natural to consider getting some extra help. Home care services can be a lifeline whether it’s assistance with household chores, personal care, or more specialised support.
But how do you navigate this new world? Here are the answers to some of the most common questions about home care and switching providers, especially if you’re not completely satisfied with your current situation.
What is home care?
Home care services are designed to help you live independently in the comfort of your own home for longer. These services range from personal care, like assistance with bathing and dressing, to help with household tasks, such as cleaning and meal preparation. Some providers also offer specialised services like nursing care or physiotherapy.
How do I access home care?
The first step is understanding what you’re eligible for, which can be tricky. The government’s My Aged Care website is the gateway to accessing subsidised home care services, but navigating it can be confusing. That’s where a service like the Mercy Health Care Advisory Service can make all the difference. They offer a free advisory service that helps you understand your options, guides you through the assessment process, and even supports you in arranging urgent care if needed. It’s all about making the process as smooth and stress-free as possible.
What happens during an in-home assessment?
An in-home assessment is a vital step in accessing the care you need. A qualified assessor from an Aged Care Assessment Team will visit your home to understand your needs, health conditions, and living situation. Based on this assessment, you’ll receive a recommendation for the type and amount of care you qualify for. The Mercy Health Care Advisory Service team can walk you through every step of the assessment process, ensuring you feel supported and informed.
How do I get started?
Getting started with home care is easier than you might think. Here’s how you can take the first steps:
Visit the Australian Government’s My Aged Care website: The My Aged Care website is a fantastic resource to learn more about Home Care Packages. Here’s what you need to do:
- check your eligibility: Start by visiting My Aged Care and completing an application to determine your eligibility for government-subsidised care
- get assessed: If eligible, you’ll be referred for an assessment, either in person or over the phone, to determine the level of care you require
- wait for approval: You will receive a letter from the Aged Care Assessment Team to let you know if you’re approved for a Home Care Package and your level of care
- choose a provider: Once your level of care is assigned, you can select a provider to deliver the services you need. Mercy Health can help manage and deliver your care, ensuring you receive the highest quality service.
What’s the next step?
If you’re curious about how home care could benefit you, reach out to Mercy Health’s Care Advisory Service. They’ll help you explore your options and guide you through the My Aged Care process, so you can make an informed decision that’s right for you.
If you are already receiving services, it’s essential to know that you have options. If your current home care provider isn’t meeting your expectations, switching to a better provider is easier than you might think. The team at Mercy Health will handle the transition smoothly, ensuring there’s no disruption to your care. Plus, as a thank you for choosing them, they’re offering a $250 gift voucher when you make the switch.
Why settle for less when better care is just a phone call away?
Call the Mercy Health Care Advisory Service today on 1300 478 776 or visit their website mercyhealth.com.au/homecare and take the first step towards peace of mind.
Last reviewed August 23, 2024.
