Stories

​​Read these heartwarming, real-life stories about how our Home Care Services clients have maintained their independence and dignity through Mercy Health's commitment to 'care first'.

Zane describes ‘Care First’

Zane McKenzie gives his perspective on our services and what the Mercy Health model of care means for him.

Zane describes ‘Care First’
Jenny and Jean sitting on couch

How Jean cares first for Jenny

Hear firsthand how Jean, a member of our care team, puts Care First for Jenny and her daughter Sarah.

How Jean cares first for Jenny

Rozanne’s story

Rozanne McDonough knows first-hand the impact a fall can have on a person's self-confidence. Luckily, after attending some physical exercise classes at the Mercy Health Wellness Centre, she is also well-versed in how exercise therapy can assist with mobility and independence.

Rozanne’s story

Mary’s story

Find out how the respite care service at Macleod Cottage provides personally-tailored support for Mary Bongailas and a well-earned break for her son, Martin.

Mary’s story

A five-star approach to improving care

A system is designed to allow all staff to easily access and log notifications at the point of care.

A five-star approach to improving care

Last reviewed March 31, 2019.